The right to be informed
You have the right to be informed about the collection, purpose and use of your personal data unless you have the information already or if it would involve a disproportionate effort to inform you.
The right of access
You have the right to access your personal data that we hold about you. This is commonly known as a data subject access request and when made we have one month to respond. No fee is charged to you for making such a request, only if the request is manifestly unfounded or excessive and where further copies of your data is requested following the initial request.
The right to rectification
You have the right to have any inaccurate personal data rectified and any incomplete personal data completed. Such a request can be made verbally or in writing and we have one calendar month to respond. However, we can refuse such a request where it is manifestly unfounded or excessive. In such a circumstance we can charge a reasonable fee for complying with the request or we can refuse to deal with it.
The right to erasure
You have the right to have your personal data erased. This is also known as the right to be forgotten. This request can be made verbally or in writing and we have one month to comply. However, this is a qualified right and in certain circumstances a request to erasure can be refused in part or entirely. The request can be refused where it is necessary for us to retain it to exercise the right to freedom of expression, compliance with a legal obligation, for public interest, archiving purposes and for legal claims.
The right to restrict processing
You have the right to request that the processing of your personal data is restricted. Where personal data is restricted it can be stored by us, but it cannot be used. Such a request can be made verbally or in writing and we have one calendar month to comply. However, this is a qualified right and the request can be refused where it is manifestly unfounded or excessive. In these cases, we can charge a reasonable fee for complying with the request or we can refuse to deal with it entirely or in part.
The right to data portability
This right provides that you can obtain and reuse your personal data for your own purposes across different services. We have one month to comply with this request. This right is not absolute and can be refused where the request is manifestly unfounded or excessive. In these circumstances the request can be refused, or a reasonable fee can be charged where we comply with the request.
The right to object
This right allows you to object to the processing of your personal data in certain circumstances. The right is absolute with regards to processing of personal data for direct marketing purposes. An objection can be made verbally or in writing and we have one calendar month to respond.
Excluding direct marketing purposes, we may argue that processing of personal data can continue if we have a compelling reason such as having a legitimate ground which overrides your rights, interests and freedoms or where the processing is for the establishment, exercise or defect of a legal claim. We can also refuse to comply with this right if the request is manifestly unfounded or excessive. If we decide to comply, a reasonable fee can be charged.
Automated decision making and profiling rights
This involves a decision being made by automated means without any human intervention. You have the right not to be subject to such processing in certain circumstances. This right is not absolute, and the processing can continue where it is necessary to enter into or perform a contract or if it has been legally authorised such as for the prevention of fraud tax evasion.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Other websites
Our website contains links to other websites. This privacy notice does not cover the links within this site linking to other websites. We encourage you to read to read the privacy statements on the other websites you visit.
Changes to our privacy notice
We keep our privacy notice under regular review and we will place any updates on this web page. This privacy notice was last updated on 27/02/2019.
How to contact us
Please contact us by email, post or telephone if you have any questions about our privacy notice or information we hold about you, or if you wish to exercise any of the rights available to you;
Data Protection Officer
blu-3 (UK) Limited
Eden House
454 New Hythe Lane
Larkfield Aylesford Kent
ME20 7UH
Complaints
If you feel that your personal data has not, or is not being handled appropriately or in compliance with the law, you can contact the Information Commissioners Office in the UK at https://ico.org.uk/concerns/ to file a complaint.